VenuesNow, LLC, Oak View Group, LLC, and OVG Media & Conferences, LLC (collectively, the “Company,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Notice (“Privacy Notice”). This Privacy Notice describes the types of Information we may collect from you when you visit the websites at www.venuesnowconference.com, www.venuesnow.com, and www.pollstar.com, use our mobile application, communicate with us electronically, or engage with us at in-person events and conferences (collectively, the “Site”). It also describes our practices for collecting, using, maintaining, protecting, and disclosing that Information.
Please read this Privacy Notice to understand our policies and practices regarding your Information and how we will handle it. If you do not agree with our policies and practices, do not use the Site or provide us with your Information. By accessing or using the Site or providing us with your Information, you agree to this Privacy Notice.
The Company may change this Privacy Notice at any time, at its discretion. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
The Company may collect two types of information from you when you visit the Site: Personal Information and Non-Personal Information (collectively “Information”):
We collect Information:
Information You Provide Directly to Company. The Information that you provide us directly may include:
Information Automatically Collected from You. The Information that the Company may automatically collect and store about you may include:
We use Information that we collect about you or that you provide to us, including any Personal Information, for the following purposes:
Site statistics are compiled into traffic reports, which help the Company understand, anticipate, and respond to user needs. If we learn, for example, of heightened interest in certain aspects of the Site, we are likely to highlight that information on the Site home page. This Information helps us create a better overall experience for Site users.
Company will retain your Information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and for other business purposes.
We have implemented measures designed to protect your Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the internet is not completely secure. Although we are working to protect your Information, we cannot guarantee the security of your Information either in transmission or when stored. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
We may use and disclose Non-Personal Information about our users without restriction. We may disclose Personal Information that we collect or you provide as described in this Privacy Notice:
The Company does not sell your Personal Information.
We use third parties to host the Site, design and operate the Site features, and to perform administrative, analytics, and payment processing. Services these third parties provide include providing information to the Company about the use of the Site and viewing of our content. We may disclose your Information to these companies so they can carry out these services. These companies are bound by contractual obligations to keep Information confidential.
We do not knowingly collect, use, or disclose information from children under 16. If we learn that we have collected the personal information of a child under 16, we will take steps to delete the information as soon as possible. Please immediately contact us at email@example.com if you become aware that a child under 16 has provided us with Personal Information.
We are not responsible for the practices employed by websites or services linked to or from the Site, including the information or content contained therein. Our Privacy Notice does not apply to third-party websites or services.
Some browsers incorporate a "Do Not Track" (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Site does not respond to DNT signals.
If you choose not to provide Information, you may be unable to access or use parts of the Site. If you no longer wish to receive promotional or marketing communications, click on the “unsubscribe link” provided in such communications or send us an email at firstname.lastname@example.org.
If you opt out of receiving marketing/promotional emails, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations, and details regarding your upcoming registrations. Please report your concerns about collection or use of Personal Information through the Site to email@example.com.
If you are located in the EEA or UK, you may have certain rights with respect to your Personal Information that are described below.
Controller of Personal Information. The Company is the Controller of your Personal Information. The Company’s primary place of business is 11755 Wilshire Blvd. 9th Floor, Los Angeles, CA 90025.
Processing. The Company may process your Personal Information on one or more of the following legal bases:
Your Rights. Subject to applicable law, you may have the right to:
You can exercise your rights of access, rectification, erasure, restriction, objection, and data portability by contacting us at the email address in Section 13 of this Privacy Notice.
When you consent to our processing your Personal Information for a specified purpose, you may withdraw your consent at any time, and we will stop any further processing of your data for that purpose.
The categories of Personal Information that the Company collects are identified in Section 2, “The Types of Information That the Company Collects About You and How the Company Collects Information About You.” Additional information about how long the Company will retain your Information and how it shares your Information is found in Section 3, “How the Company Uses Information It Collects About You and the Purpose for the Collection and Use,” and Section 5, “When the Company Shares Your Information” above.
Under the California Consumer Privacy Act of 2018 (CCPA), California consumers may have certain rights regarding their Personal Information, including the rights listed below.
This Section contains information about these rights and how to exercise them.
Categories of Personal Information We Collect:
Additional information about the categories of Personal Information collected and the categories of sources from which Personal Information is collected is in Section 2 of this Privacy Notice. The purpose for collecting the Personal Information listed above is in Section 3 of this Privacy Notice. The third parties with which the Company may share the Personal Information listed above are in Section 5 of this Privacy Notice.
Exercising Your Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a request to firstname.lastname@example.org. There are exceptions, so not all of these rights may apply to you. If you have questions regarding these exceptions, please contact us at email@example.com.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period. If we deny your request, we will provide reasons for the denial.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
We will not discriminate against you for exercising any of your CCPA rights.
Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the Site that are California residents to request certain information regarding the Company’s disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact the Company at the email address included below.
To ask questions about this Privacy Notice and our privacy practices, contact us at firstname.lastname@example.org or by mail at:
OVG Media & Conferences, LLC
ATTN: Legal Department
11755 Wilshire Blvd. 9th Floor
Los Angeles, CA 90025
EFFECTIVE DATE: October 20, 2021